Office Manager



Billie Adair

7935 Queensmead Place, Apt. B-11·Indianapolis, IN46226

Cell:  317-437-5389

·Billie.Adair@yahoo.com

Objectives

I want to succeed in a stimulating and challenging
environment, building the success of the company while I experience advancement
opportunities.

Summary of Qualifications

Knowledge of Microsoft Office products and ability to control daily activities

Ability to manage several projects simultaneously

Strong clerical and human resources background

Ability to research and resolve customer issues proficiently

Professional Experience

Dads Investment Group

Clerical Assistant                                                                                                1/2016 - Present 

  • Answers phone
    calls
  • Schedules
    appointments

  • Assists with maintaing  filing system, Data Entry 

  LCP Transportation

Customer Service Representative                                                                           10/2015 –1/2016

  • Accepted inbound calls from MHS and Anthem members to
    schedule appointments for transportation

  • Made outbound calls to go over trip info between
    transportation service and patient

  • Filed, printed, and scanned
    paperwork

  • Maintained outstanding customer
    service through patient phone interactions, date entry


That’s Good HR

Loan Processor (Contract)                                                                                   06/2015 – 08/2015  

  • Prepared loan
    documents by auditing and adding information 
  • Filled and
    scanned documents to be stored and shared within the Bank 
  • Provided
    customer service to customers, clients, and inner departments
  • Utilized
    various bank software systems researching and inputting information 

Crown Hill

Customer Service                                                                                              9/2013 – 12/2014 

  • Promoted
    product sales and services to potential and existing clients
  • Documented
    reports per company standards though Microsoft Office
  • Provided
    administrative support by answering phones, filing, and data entry


Westaff Services

Administrative Assistant (Contract)                                                                    1998-2013 – 12/2004

  • Provided
    administrative support to the IN Health Dept., IN Revenue Office
  • Executed
    front desk support by meeting and greeting clients
  • Reported
    information through Microsoft and got financial books together
  • Answered
    incoming calls to provide customer service, data entry
  • Reported information
    into state software systems
  • Organized and
    maintained staff agenda while updating calendar

Temple of
Believers Deliverance Church

 Administrative (Part Time)                                                                            1998 - Present

  • Maintained
    financial records and documents
  • Created
    weekly newsletter and announcements
  • Planned and
    implemented various events 

Education:

Clark College, Data Processing Certificate    1981

AWARDS AND HONORS

Leadership at All Levels Core and Intermediate Course Award   2011

Ministerial Leadership Award     1999

 

 

**References available upon request** 

  • ID#: 96569
  • Location: Indianapolis, IN , 46226

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