Front Desk clerk

Lillie Glenn

2811 Boulevard pl

IndianapolisIN 46208 
Job Function
Travel, Hospitality & Restaurant
To obtain a career where I can grow with the company. I would also like to enrich my knowledge to become more successful.

Work Experience

    • Front Desk Associate | Baymont Inn & Suites Indianapolis West
    • Front Desk Associate- 10/2015 to present Baymont Inn & Suites Indianapolis West- 3850 Eagle View Dr, Indianapolis, IN 46254 Store Manager- Nate Grady Phone number (317) 981-0170
    • Store Manager- Jackie Beason | IHop- Been
    • JAN '08 - JAN '16 (8 YEARS)
    • IHop- Been closed down since 2008 Store Manager- Jackie Beason Phone Number- Not available Professional Summary Warm friendly immediate greet to guests at the door. Seats, and presents clean menus to guests in a friendly, professional and quick manner. Job description At the conclusion of a meal, I would check guests out on the cash register. When on the cash register, I would properly ring up the customer orders, process payments, and issues change and receipts. Additionally I would include clearing and setting tables and taking drink orders, and answering the phone.
    • Front Desk Associate | Crowne Plaza Hotel
    • APR '06 - DEC '09 (3 YEARS, 9 MONTHS) | INDIANAPOLIS, IN 46241
    • Front Desk Associate- 04/2006 to 12/2009 Crowne Plaza Hotel- 2501 S High School Rd, Indianapolis, IN 46241 Store Manager- Nick Smith Phone number- (317) 631-2221 Personable Front Desk Agent with the capacity to remain calm and organized in any situation and deliver premium customer service. Adept at utilizing several industry standard software platforms, handling guest requests and making sure that guests are comfortable at all times. Job description Expressed appreciation and invited guest to return to our hotel. Guaranteed positive customer experiences and resolved customer complaints. Check-In, answering phones, and guest advising.
    • Hostess
    • FEB '00 - DEC '06 (6 YEARS, 10 MONTHS)
    • Hostess - 02/2000 to 12/2006


    • High School Diploma '98 | General Study
    • JAN '98
    • 1998 High School Diploma: General Study Ben Davis High School Indianapolis, Indiana, 
  • ID#: 96311
  • Location: Indianapolis, IN , 46208

Don't Be Fooled

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