1455 S. Bancroft
Indianapolis, Indiana 46205
*MS Word *Data Entry *Copy/ Fax Machine
*MS Excel *Customer Service *Problem Solving
*MS Access *Answering Phones *Team Player
*MS PowerPoint *Business Communication *Internet research
Center of Leadership Development, Indianapolis, Indiana 2011
Administrative Assistant Internship
Data entry, mail distribution, route incoming calls, maintain front office area, customer service, route incoming appointments to the appropriate staff person.
CBS Personnel Plainfield, Indiana 2009-2010
Document prep clerk/light industrial/warehouse associate
Separated for scanning information on proprietary client information for banks and mortgage companies, light industrial/ warehouse, handled merchandise returns and scanned merchandise back in PTI.
Indiana Training Development Center 2007-2009
Interactive treatment techniques for individuals dually diagnosed with developmental delays and emotional/behavioral disorders, overview of psychiatric medications, non-verbal and verbal interaction techniques, C. P. R. and first Aid Certification
True Green 2004-2005
Call center/ Receptionist
Place out bound phones calls to promote and sell services, responsible for meeting call center standards around key performance indicators, notify customers of scheduled applications and sets proper expectations, assisted customers over the telephone by answering their questions and service concerns.
2011-Training, Inc. Business Support Certification- Microsoft Office
1999-Vincennes University Social Work 1 year credits
1998- Franklin Central High School Diploma