Customer Service


1455 S. Bancroft

Indianapolis, Indiana 46205

(317) 777-2185


My Skills

*MS Word                                                          *Data Entry                                                                         *Copy/ Fax Machine

*MS Excel                                                           *Customer Service                                                          *Problem Solving           

*MS Access                                                       *Answering Phones                                                       *Team Player

*MS PowerPoint                                              *Business Communication                                          *Internet research



Center of Leadership Development, Indianapolis, Indiana                                                                               2011

Administrative Assistant Internship

Data entry, mail distribution, route incoming calls, maintain front office area, customer service, route incoming  appointments to the appropriate staff person.

CBS Personnel Plainfield, Indiana                                                                                                                     2009-2010

Document prep clerk/light industrial/warehouse associate

Separated for scanning information on proprietary client information for banks and mortgage companies, light industrial/ warehouse, handled merchandise returns and scanned merchandise back in PTI.

Indiana Training Development Center                                                                                2007-2009

Teacher’s Assistant

Interactive treatment techniques for individuals dually diagnosed with developmental delays and emotional/behavioral disorders, overview of psychiatric medications, non-verbal and verbal interaction techniques, C. P. R. and first Aid Certification

True Green                                                                                                                             2004-2005

Call center/ Receptionist

Place out bound phones calls to promote and sell services, responsible for meeting call center standards around key performance indicators, notify customers of scheduled applications and sets proper expectations, assisted customers over the telephone by answering their questions and service concerns.



2011-Training, Inc.                                                                           Business Support Certification- Microsoft Office

1999-Vincennes University                                                         Social Work 1 year credits

1998- Franklin Central                                                                   High School Diploma

  • ID#: 82458
  • Location: Indianapolis, IN , 46227

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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