Medical front office, Medical receptionist, Office Manager



cynthia alvita williams



 



37 E. 38th
Street



Apt.
#108



Indianapolis,
Indiana  46205
 



Ph: 317.938.2818



Email: cynthiaedwards3@aol.com



 



Objective: To secure a
position that allows me to fully utilize my current skills as a
receptionist/front office leader within the healthcare industry.



 



 



 





EDUCATION 





 



 



CROSSROADS BIBLE COLLEGE                                                                   2013



associates in art: leadership & ministry



 



METHODIST HOSPITAL  
INDIANAPOLIS, IN                                                1996



CERTIFICATE
OF COMPLETION:  MEDICAL ASSISTANT



 



Arsenal Technical High school, Indianapolis, IN                              1985 



DIPLOMA,
GENERAL STUDIES



 



 





PROFESSIONAL EXPERIENCE





 



 



Methodist Sports
Medicine/ Orthopedic Specialty                                            



MEDICAL
RECEPTIONIST/FRONT OFFICE LEADER                                     MAY 2007 –
Present



 



 Front
Office duties include:



 



v  Answer/Distribute
phone calls



v  Janitorial
maintenance (biohazard materials)



v  Maintain
Vendor Database



v  Open/Close
Facilities daily



v  Receipt/Distribution
of mail/faxes



v  Secure
office inventory/supplies



 



Receptionist Duties include:



 



v  Collect co-payments/past due balances



v  Compliance
with HIPPA rules and regulations in regards to patient confidentiality.



v  Ensure
accurate documentation of physician’s orders in an effort to secure effective
coordination between physicians and physical therapists.



v  Perform patient interviews to validate demographics and insurance
information into two systems



v  Verify insurance



v  Prepare patient charts



v  Perform check in/out procedures



v  Responsible
for effective communication between patients and staff.



v  Maintain
cleanliness of office space



v  Order
office supplies



v  Run
daily reports and input daily schedule information into system



v  Maintain
multiple schedules/time off, etc. for providers



 





PROFESSIONAL EXPERIENCE - continued





 



 



Methodist
Hospital/Clarian Health/IU/Riley                                            



NUTRITION/DIABETES
COORDINATOR                                                    MAY 2005 - MAY 2007



                                                       



v  Compliance
with HIPPA rules and regulations in
regards to patient confidentiality.



v  Created
manuals for diabetic classes



v  Implemented/executed
all mailing correspondences regarding diabetic program



v  Prepped
patients for bariatric surgery



v  Secured
office inventory/supplies



v  Scheduled
Diabetes training classes via referral system from physicians



v  Scheduled
Dietician appointments



 



Peoples’ Health
Center/Clarian Health/IU/Riley



REGISTRATION
COORDINATOR/FINACIAL INTERVIEWER                       OCT 1999 - MAY 2005



                  



v  Collect co-payments/past due balances.



v  Conducted
financial interview to determine sliding fee scale.



v  Conducted
weekly meetings with other employees regarding new policies/software.



v  Enrolled/Interviewed
pregnant women (children) to determine Hoosier Health Wise qualifications.



v  Execute
coordination of patient referrals for tests and services with outside agencies.



v  Implemented
mailing correspondences regarding changed/cancelled appointments.



v  Perform check in/out procedures (patient chart maintenance).



v  Responsible
for effective communication between patients and staff.



v  Schedule
physician appointments (conglomerate of 10 physicians)



v  Trained
new employees, HIPPA compliance.



 



 



 



 



 



 



 



 



 



 



Peoples’ Health
Center/Clarian Health/IU/Riley



REGISTRATION
COORDINATOR/MEDICAL ASSISTANT                         AUG 1999 – SEPT 1999



 



v  Administrative
duties included appointment setting, patient exit interviews and chart
preparation.



v  Answer/Distribute
phone calls



v  Conducted
financial interview to determine sliding fee scale



v  Execute
patient care which included triaging, vitals, lab tests, and breathing
treatments.



v  Execute
coordination of patient referrals for tests and services with outside agencies.



v  Implemented
mailing correspondences regarding changed/cancelled appointments



v  Responsible
for effective communication between patients and staff, HIPPA compliance.



v  Schedule
physician appointments (conglomerate of 10 physicians)



v  Stock
and maintenance of patient rooms.



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



PERSONAL/PROFESSIONAL
REFERENCES



 



 



Rita Magee Holland



Wishard Health Services



ER Care Coordinator



Indianapolis, Indiana 
46203



317.874.5023



 



 



Lynn Barrett



3154 Arbutus Dr.



Indianapolis, Indiana 
46224



317.291.3098



 



 



Lisa Zachary



9329 Memorial Parkway Dr. 
Apt #2A



Indianapolis, Indiana 
46216



317.702.6420



 



 



Dianna Linville



Program Manager/Provider Credentialing & Enrollment



IU Health Physicians



Indianapolis, Indiana 
46203



317.654.9384



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 

  • ID#: 79517
  • Location: Indianapolis, IN , 46205

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