IT Helpdesk Specialist
Pay RateStarting pay for this position is $19.00/hr.Job DescriptionSummaryThe IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.Responsibilities Respond to incoming inquiries via phone and email Provide Tier I technical support to field and corporate associates Repair, image, and deploy laptops, tablets, and other IT equipment for use Work on special projects as assigned Requirements Associate degree or IT certifications required; Bachelor's degree in Information Technology, Computer Science, or another related field is preferred Must be comfortable interfacing with different stakeholders at all levels of the organization Demonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectively Two years' experience in providing end-user support is preferred Knowledge of and familiarity with Windows, Exchange Server, and other Microsoft based applications A high degree of effective communication skills is required, specifically oral and in writing to convey complex concepts in familiar terms to the target audience At least two years of relevant work experience is needed to be successful in this role We are an Equal Opportunity Employer. Recommended Skills Communication Help Desk Imaging Information Technology Microsoft Exchange Microsoft Windows Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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