Logistics Coordinator - (2nd shift 1:00PM - 9:30PM) Transportation & Warehousing - Indianapolis, IN at Geebo

Logistics Coordinator - (2nd shift 1:00PM - 9:30PM)

3.
2 Indianapolis, IN Indianapolis, IN Full-time Full-time $20.
50 an hour $20.
50 an hour 12 days ago 12 days ago 12 days ago About The Role:
The Logistics Coordinator works in Spot's 24/7 Customer Contact Center.
This role is responsible for the tracking and confirmation of all customer shipments, as well as providing on-the-spot problem resolution for any customer's need.
Shift:
1:
00PM - 9:
30 PM, Days:
Tuesday-Saturday or Sunday-Thursday
Responsibilities:
Route shipments in the most cost-effective manner.
Tracking/tracing shipments while resolving any shipping errors.
Provide excellent customer service to both business customers and carriers.
Ability to perform a high volume of outbound calls.
Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction.
Communicate any transit issues to respective parties and provide solutions.
Qualifications:
College degree or currently pursuing a degree is preferred.
Previous customer service or call center experience is required.
Excellent problem-solving skills required.
Highly collaborative and values constant improvement.
Skills:
Ability to handle a high volume of calls in a fast-paced environment.
Ability to communicate in a clear and concise manner.
Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly.
Ability to problem solve.
Job Type:
Full-time Pay:
$20.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Evening shift Ability to Relocate:
Indianapolis, IN 46204:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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