Customer Service Representative - 1776591 Community, Social Services & Nonprofit - Indianapolis, IN at Geebo

Customer Service Representative - 1776591

4.
0 Indianapolis, IN Indianapolis, IN Estimated:
$34.
3K - $43.
4K a year Estimated:
$34.
3K - $43.
4K a year 5 hours ago 5 hours ago 5 hours ago Description We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.
The Customer Service Representative will be responsible for providing exceptional service and support to our valued customers.
As the first point of contact for our customers, you will play a crucial role in building and maintaining strong relationships.
In this role, you will have the opportunity to make a positive impact and help resolve customer inquiries and concerns in a timely and professional manner.
Responsibilities Provide outstanding customer service and support through phone, email, and chat channels Respond promptly and accurately to customer inquiries, resolving issues in a timely manner Maintain a comprehensive knowledge of our products and services to effectively address customer inquiries Identify and escalate priority issues to ensure customer satisfaction Collaborate with cross-functional teams to resolve customer issues and provide feedback on areas for improvement Assist customers with product recommendations and provide guidance on usage and troubleshooting Effectively manage and prioritize multiple tasks and responsibilities Requirements High school diploma or equivalent; bachelor's degree preferred Previous experience in a customer service or call center role is a plus Excellent communication skills, both written and verbal Strong problem-solving abilities and ability to work under pressure Exceptional attention to detail and organizational skills Proficient using computer systems and software applications Ability to work well in a team-oriented environment and independently.
Estimated Salary: $20 to $28 per hour based on qualifications.

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