Storage Technician - Indianapolis
Company Name:
Ascension Health
Ascension Health Information Services, one of the largest healthcare IT service companies in North America, is looking for a Storage Technician to help run and maintain computer storage systems in Ascension data centers.
Storage Technicians at Ascension Health are key to the efficient use of data center storage systems needed to make Ascension health care the best in the nation. The Storage Technician tests and evaluates storage systems to eliminate problems and make improvements.
The Storage Technician will also be responsible for coordinating the maintenance of related equipment. The Storage Technician has demonstrated technical expertise, a record of successful projects and satisfied clients, an ability to understand and articulate customer needs, and a history of taking initiative.
This position is with AHIS and located in Indianapolis, IN.
### QUALIFICATIONS
Education:
Associates Degree in computer/information sciences, mathematics, business/MIS or related field preferred.
Experience:
Minimum three (3) years experience associated with the technical support of Storage Hardware. Experience in a multi-user, multi-host environment.
Other Capabilities
Excellent Communication Skills
Analytically inclined with attention to detail and accuracy
Strong organizational skills
Ability to work independently
Good Interpersonal skills
Ability to work under pressure and prioritize work
Excellent time management skills
Maintains the confidential nature of sensitive data
Ability to fulfill On Call rotation requirements
Able to travel on occasion
Personal/Professional Qualities:
Personable, tactful, polite.
Sound judgment.
Team player.
Integrity and high personal, professional and ethical standards.
### RESPONSIBILITIES
Implement selected storage solutions infrastructure.
Implement selected storage management solutions.
Implement selected storage monitoring solutions.
Implement standard service requests offered through the Service Request Directory.
Install additional storage capacity as defined in the approved storage service request.
Assign storage by tier level and host access method based on application or system requirements.
Perform storage migrations per the approved Storage Migration Implementation Plan and Change Management process.
Perform post migration test and signoff.
Provide second-line storage troubleshooting support for incidents.
Zone, mask, and map storage per approved storage service requests.
Track and report on current storage usage and availability.
Track and report on SAN usage and availability.
Provide user support in using storage and storage tools.
Maintain inventory of storage media hardware, volumes allocated and naming assignments.
Mount, dismount, initialize and manage storage media as required.
Monitor and control storage performance and resolve exceptions and alerts per the Incident Management process.
Generate management reports on storage usage and performance.
Maintain team processes and technical documentation.
Other location specific duties or other activities may be assigned.
Ascension Health ( ) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation's largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Health Information Services (AHIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AHIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers' needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AHIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2012, AHIS was honored to be selected by _Computerworld_ as No. 55 on its Best Places to Work in IT list, and by _Elearning!_ Media Group/Aberdeen Group as No. 30 on its Learning!100 Corporate Enterprise Honoree list.
Equal Opportunity Employer M/F/D/V
This position is with AHIS and located in Indianapolis, IN.Estimated Salary: $20 to $28 per hour based on qualifications.
Ascension Health
Ascension Health Information Services, one of the largest healthcare IT service companies in North America, is looking for a Storage Technician to help run and maintain computer storage systems in Ascension data centers.
Storage Technicians at Ascension Health are key to the efficient use of data center storage systems needed to make Ascension health care the best in the nation. The Storage Technician tests and evaluates storage systems to eliminate problems and make improvements.
The Storage Technician will also be responsible for coordinating the maintenance of related equipment. The Storage Technician has demonstrated technical expertise, a record of successful projects and satisfied clients, an ability to understand and articulate customer needs, and a history of taking initiative.
This position is with AHIS and located in Indianapolis, IN.
### QUALIFICATIONS
Education:
Associates Degree in computer/information sciences, mathematics, business/MIS or related field preferred.
Experience:
Minimum three (3) years experience associated with the technical support of Storage Hardware. Experience in a multi-user, multi-host environment.
Other Capabilities
Excellent Communication Skills
Analytically inclined with attention to detail and accuracy
Strong organizational skills
Ability to work independently
Good Interpersonal skills
Ability to work under pressure and prioritize work
Excellent time management skills
Maintains the confidential nature of sensitive data
Ability to fulfill On Call rotation requirements
Able to travel on occasion
Personal/Professional Qualities:
Personable, tactful, polite.
Sound judgment.
Team player.
Integrity and high personal, professional and ethical standards.
### RESPONSIBILITIES
Implement selected storage solutions infrastructure.
Implement selected storage management solutions.
Implement selected storage monitoring solutions.
Implement standard service requests offered through the Service Request Directory.
Install additional storage capacity as defined in the approved storage service request.
Assign storage by tier level and host access method based on application or system requirements.
Perform storage migrations per the approved Storage Migration Implementation Plan and Change Management process.
Perform post migration test and signoff.
Provide second-line storage troubleshooting support for incidents.
Zone, mask, and map storage per approved storage service requests.
Track and report on current storage usage and availability.
Track and report on SAN usage and availability.
Provide user support in using storage and storage tools.
Maintain inventory of storage media hardware, volumes allocated and naming assignments.
Mount, dismount, initialize and manage storage media as required.
Monitor and control storage performance and resolve exceptions and alerts per the Incident Management process.
Generate management reports on storage usage and performance.
Maintain team processes and technical documentation.
Other location specific duties or other activities may be assigned.
Ascension Health ( ) is transforming healthcare by providing the highest quality care to all, with special attention to those who are poor and vulnerable. Ascension Health, which provided $1.3 billion in care of persons living in poverty and community benefit programs last year, is the nation's largest Catholic and nonprofit health system. Our Mission-focused Health Ministries employ more than 122,000 associates serving in more than 1,400 locations in 21 states and the District of Columbia.
Ascension Health Information Services (AHIS) is a subsidiary of Ascension Health Alliance, a Catholic healthcare organization dedicated to the transformation of healthcare through excellent clinical care throughout the continuum and through innovation. AHIS has a clear vision to be a leader in delivering efficient and effective IT services, measured by meeting industry performance metrics; demonstrating agility and flexibility to adapt to changes in customers' needs and business models; and providing low-cost, high-value IT service attractive to potential customers outside the organization. AHIS has more than 2,300 associates, supported by various third parties, focused on providing value to our stakeholders. In 2012, AHIS was honored to be selected by _Computerworld_ as No. 55 on its Best Places to Work in IT list, and by _Elearning!_ Media Group/Aberdeen Group as No. 30 on its Learning!100 Corporate Enterprise Honoree list.
Equal Opportunity Employer M/F/D/V
This position is with AHIS and located in Indianapolis, IN.Estimated Salary: $20 to $28 per hour based on qualifications.
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