Customer Service Representative Community, Social Services & Nonprofit - Indianapolis, IN at Geebo

Customer Service Representative

MCG Solutions MCG Solutions Indianapolis, IN Indianapolis, IN Full-time Full-time $800 - $1,200 a week $800 - $1,200 a week 13 days ago 13 days ago 13 days ago MCG Solutions needs relentless, future-focused leaders looking for a new opportunity to immerse themselves in a culture of growth, entrepreneurship, and professional development.
We are one of the nation's leading Business Consulting and Management firms due to our dedicated staff upholding our company values and providing world-class service and support to clients and customers alike.
As a Customer Service Representative, you will build key customer relationships, identify upselling opportunities, generate referral business, and close deals while maintaining extensive knowledge of the current market and industry trends.
The primary objective is to identify quality decision-makers, provide excellent consultative sales support, and drive profit margins on behalf of our client.
Our Customer Service Representative Gains:
Uncapped earning potential with commissions and incentives weekly A comprehensive understanding of sales and campaign development strategies Team building and collaborative workshops Hands on paid training Public speaking and presentation skills Customer Service Representative
Responsibilities:
Cultivate strong relationships with key decision-makers and act as a central point of contact to answer product questions and inquiries Identify new business opportunities and produce innovative solutions to drive sales for potential clients Effectively communicate and adapt to all types of customers, clients, and team members with empathy and understanding Respond to product requests and complaints in a timely and courteous manner Develop new business by closing sales directly with customers and maintain current relationships to increase customer retainment and create a referral pipeline Shadow senior management to develop proper sales techniques, problem-solving skills, and conflict management techniques Customer Service Representative Requirements:
At least 1-2 years of sales, account management, or customer-facing experience is highly preferred Outstanding communication and interpersonal skills Proven track record of meeting or exceeding sales targets Customer-focused mindset with a passion for delivering exceptional service Results-oriented and solutions-focused Can collaborate and influence in a win as a team environment High school diploma or equivalent is ideal (Bachelor's degree in Business or related field is a plus) Job Type:
Full-time Pay:
$800.
00 - $1,200.
00 per week
Benefits:
Employee discount Flexible schedule Paid time off Schedule:
Day shift Monday to Friday Weekends as needed Supplemental pay types:
Bonus opportunities Commission pay Ability to Commute:
Indianapolis, IN (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.