Customer Experience Specialist
3.
8 Indianapolis, IN Indianapolis, IN Full-time Full-time $19 - $20 an hour $19 - $20 an hour Godby Dispatcher Enjoy making lives better, including your own?! Then Godby is the company for you.
We are a locally family-owned company that works hard and plays hard.
Come join an environment where teamwork makes the dream work! Godby is looking to fill a seat on the bus for a dispatcher! No knowledge of Godby or the trades? NO PROBLEM! We provide training and the tools needed to be a rockstar.
Job Description Enjoy problem solving? You were born to be a dispatcher! Our Dispatchers are the go-to person for our technicians and service team.
This job will entail ongoing communication with technicians and customers.
As a Godby Dispatcher, you will schedule customers as they call in with their service requests.
You will also support and route the technicians on their daily journey by updating them with necessary information and ordering parts.
Our dispatcher is a key element in making the day go smoothly! Job Duties:
Organizing technician days Optimizing technician routes Building relationships with our customers Responding to service leads Accomplish and complete tasks with accuracy and efficiency Answer incoming customer calls Scheduling customers for service and maintenance appointments Confirm appointments for the next day Happy Calls after appointments Order and Coordinate parts for jobs Support technician needs while on the job site
Benefits:
401K with Company Match HSA with Company Contribution Bereavement Pay Company events and holiday party Free Virtual Teledoc Bonus incentives Paid Holidays Third-Party Phone Skills Coaching Paid Birthday PTO Insurance (Health, Dental, Vision, and Life) Schedule:
Monday-Friday:
8:
00 am - 5:
00 pm Pay 19-$22/hr DOE What you need:
Customer service experience Ability to prioritize and work in a fast-paced environment with mindfulness of the details Powerful communication skills Problem solving skills Organization skills Radiate a 5-star experience attitude Ability to listen and empathize with the customer High school diploma or GED Clean background check and drug screen Enjoy problem solving? You were born to be a dispatcher! Our Dispatchers are the go-to person for our technicians and service team.
This job will entail ongoing communication with technicians and customers.
As a Godby Dispatcher, you will schedule customers as they call in with their service requests.
You will also support and route the technicians on their daily journey by updating them with necessary information and ordering parts.
Our dispatcher is a key element in making the day go smoothly!.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Indianapolis, IN Indianapolis, IN Full-time Full-time $19 - $20 an hour $19 - $20 an hour Godby Dispatcher Enjoy making lives better, including your own?! Then Godby is the company for you.
We are a locally family-owned company that works hard and plays hard.
Come join an environment where teamwork makes the dream work! Godby is looking to fill a seat on the bus for a dispatcher! No knowledge of Godby or the trades? NO PROBLEM! We provide training and the tools needed to be a rockstar.
Job Description Enjoy problem solving? You were born to be a dispatcher! Our Dispatchers are the go-to person for our technicians and service team.
This job will entail ongoing communication with technicians and customers.
As a Godby Dispatcher, you will schedule customers as they call in with their service requests.
You will also support and route the technicians on their daily journey by updating them with necessary information and ordering parts.
Our dispatcher is a key element in making the day go smoothly! Job Duties:
Organizing technician days Optimizing technician routes Building relationships with our customers Responding to service leads Accomplish and complete tasks with accuracy and efficiency Answer incoming customer calls Scheduling customers for service and maintenance appointments Confirm appointments for the next day Happy Calls after appointments Order and Coordinate parts for jobs Support technician needs while on the job site
Benefits:
401K with Company Match HSA with Company Contribution Bereavement Pay Company events and holiday party Free Virtual Teledoc Bonus incentives Paid Holidays Third-Party Phone Skills Coaching Paid Birthday PTO Insurance (Health, Dental, Vision, and Life) Schedule:
Monday-Friday:
8:
00 am - 5:
00 pm Pay 19-$22/hr DOE What you need:
Customer service experience Ability to prioritize and work in a fast-paced environment with mindfulness of the details Powerful communication skills Problem solving skills Organization skills Radiate a 5-star experience attitude Ability to listen and empathize with the customer High school diploma or GED Clean background check and drug screen Enjoy problem solving? You were born to be a dispatcher! Our Dispatchers are the go-to person for our technicians and service team.
This job will entail ongoing communication with technicians and customers.
As a Godby Dispatcher, you will schedule customers as they call in with their service requests.
You will also support and route the technicians on their daily journey by updating them with necessary information and ordering parts.
Our dispatcher is a key element in making the day go smoothly!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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