HR Administrator (entry level)
Company Name:
IT Coalition
Human Resources Administrator (entry level)
We are currently searching for two outgoing HR Administrators who are extremely organized and customer service focused in a call center environment.
JOB RESPONSIBILITIES
Be the first point of contact for all HR-related queries
Set up interviews and issue relevant correspondence
Interacts with applicants via telephone to answer questions and provide assistance in the completion of human resource transactions.
Utilizes knowledge base information to answer applicant inquiries.
Performs all work in accordance with established call/service center standards.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Questions are answered and problems resolved without transfer to a second level resource for 80% of calls.
Information is provided in an accurate and professional manner.
Confidentiality and privacy of personal or sensitive data is maintained.
Positive, professional demeanor is projected through verbal and non-verbal communications.
Skills/
Qualifications:
Customer Focus
Customer Service
Data Entry Skills
Listening and Phone Skills
Verbal Communication
Building Relationships
People Skills
Interpersonal Savvy
Problem Solving
Multi-tasking
Requirements:
All candidates must pass a background investigation which includes credit history
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general call center office environment.
Information Technology Coalition, Inc. is an Equal Opportunity EmployerEstimated Salary: $20 to $28 per hour based on qualifications.
IT Coalition
Human Resources Administrator (entry level)
We are currently searching for two outgoing HR Administrators who are extremely organized and customer service focused in a call center environment.
JOB RESPONSIBILITIES
Be the first point of contact for all HR-related queries
Set up interviews and issue relevant correspondence
Interacts with applicants via telephone to answer questions and provide assistance in the completion of human resource transactions.
Utilizes knowledge base information to answer applicant inquiries.
Performs all work in accordance with established call/service center standards.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Questions are answered and problems resolved without transfer to a second level resource for 80% of calls.
Information is provided in an accurate and professional manner.
Confidentiality and privacy of personal or sensitive data is maintained.
Positive, professional demeanor is projected through verbal and non-verbal communications.
Skills/
Qualifications:
Customer Focus
Customer Service
Data Entry Skills
Listening and Phone Skills
Verbal Communication
Building Relationships
People Skills
Interpersonal Savvy
Problem Solving
Multi-tasking
Requirements:
All candidates must pass a background investigation which includes credit history
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general call center office environment.
Information Technology Coalition, Inc. is an Equal Opportunity EmployerEstimated Salary: $20 to $28 per hour based on qualifications.
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