Business Solutions Manager, Supply Chain (Sports Management/Operations)
Company Name:
Sports Equipment
Position Type:
Full-time
We are inspired by a single idea: to provide every athlete and fan alike the gear they need, when they need it, to represent their teams. At the Sports Licensed Division we have over 1,400 employees worldwide who work to help make this belief a reality. Every one of our employees, no matter what their job or their stature, has the chance to put the same passion and commitment into each concept, process and product, the same way adidas, Reebok, Mitchell & Ness, and many of our licensed partners do.
At the Sports Licensed Division this drive is what connects us. We're all working towards a future motivated by shaping the way the world looks at sports. By offering the latest in headwear, developing name and number designs, creating graphics that connect fans to their teams, and fueling hot markets, your work helps make greatness possible.
From design to production every role at the Sports Licensed Division is connected to this. And through innovation and teamwork, we seize each new opportunity with every stitch of fabric we make.
Purpose:
Acting in a key relationship management capacity to provide a conduit between the Sports Licensed Division and adidas Group IT teams and the key business stakeholders in your functional area to ensure their information technology needs are managed consistently, following professional IT and global standards, and delivered with a high level of quality. This position involves the leadership and management of strategic programs within the Supply Chain business areas that support the standardization and optimization of processes and systems. This position acts as a key account, demand and program & project manager between the Sports Licensed Division Supply Chain business areas and Global IT to drive customer satisfaction through being a professional Business Partner providing business-enabling solutions, overseeing projects, facilitating and interacting with management, users, technical teams and third party vendors.
Key
Responsibilities:
Establish and maintain IT governance structure with Business Process Owners to resolve issues and prioritize projects and enhancement requests in support of the Sports Licensed Division and the adidas Group's strategic direction
Ensure internal customer satisfaction
Secure cross functional alignment for successful implementation and change management of priority programs
Ensure systems supporting the business are in alignment with optimal business processes and define clear goals to achieve optimization as well as ensure these systems are operating effectively
Acquire and maintain knowledge of Supply Chain functions in a dynamically changing environment
Evaluate and develop recommendations for optimal supply chain processes and related system integrations
Act as a change agent and supported for business process improvements and system implementations
Identify and steer the business area's demand to the Sports Licensed Division IT and Global IT in a timely and comprehensive manner; ensure that business requests are communicated to and addressed by the appropriate resources
Accountable for project delivery of applications or technology impacting the responsible business area
Leverage, recommend and implement Global Solutions whenever optimal and possible
Responsible for overall roadmap of the respective business area as well as the program management of the business area's projects
Project Management of small to mid-sized projects, oversight of project managers of large size projects
Professionally follow-up and communicate pro-actively to ensure that the business users demand is captured, issues are resolved and projects are on track
Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter/capital requests (CAR), new application discovery phase requirements and feedback on existing application gap assessments
Manage and own all deliverables of SLD IT towards the Supply Chain business units, including incident resolution, enhancements, upgrades, test coordination and new implementations
Manage personnel and outside contractor(s) as required
May require ad hoc travel (not expected to exceed 25%)
Act in a proactive, strategic manner
Provide leadership, welfare and coaching to your team
Knowledge Skills and Abilities:
Experienced with remote management and cross-locational teams
Strong leadership skills working in teams and with internal business partners
Ability to manage multiple priorities and deliverables
Ability to have successful crucial conversations
Exercises good judgment to determine most efficient way to complete tasks
Exceptional verbal and written communication skills with management on all levels and hierarchies; internal customers, Sports Licensed Division IT colleagues, GIT colleagues and direct reports (if applicable)
Ability to effectively interact with all levels of business via phone, written communication and in person
A strong communicator with ability to create, plan and deliver presentations with confidence
Proven internal customer satisfaction / account management skills (relationship and portfolio & program management)
Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions
Strong understanding of the Sports Licensed Division's Supply Chain business processes
Supply chain experience or sound understanding of supply chain processes
Experience implementing Supply Chain Management Best Practices
Sound understanding of business processes in the Apparel and Footwear industry
Previous experience working in or with IT departments a plus
Organizational, follow-through, negotiating/influencing and leadership skills
Ability to navigate a complex, international, working environment
Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel, many times with conflicting priorities
Experience managing & providing technical guidance to direct reports and external contractor/vendor resources
Experience working as a formal mentor
Project management knowledge and experience, including developing and maintaining business cases and project plans, providing regular communication, coordination, problem resolution and budget ownership
Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective
Understanding the importance of working in a matrix organization leveraging technology solutions to solve business requirements and acting effectively within this structure; this position will align with Sports Licensed Division IT and HQ GIT partners to accelerate new system delivery and improve standardization
Identify and propose opportunities for improvement and support change management
Requisite Education and Experience / Minimum
Qualifications:
Sound understanding of Supply Chain processes, preferable within the adidas Group
Proven track record of large scale, global program & project management experience
Exceptional & strong written communication abilities with fluent written and spoken English
Experience of working within an IT Business Solutions, Relationship Management or Consultative capacity is highly desirable
Bachelor's degree and a minimum of 7 years experience in IT Operations, project management or a related field is highly desirable
Key Relationships:
Internal business customers of the Sports Licensed Division's Supply Chain business areas
SLD Senior Management Team across all Supply Chain functions
Sports Licensed Division IT, Global IT, Market and Global (HQ) colleagues, including Infrastructure
IT vendors, contractors (where applicable)Estimated Salary: $20 to $28 per hour based on qualifications.
Sports Equipment
Position Type:
Full-time
We are inspired by a single idea: to provide every athlete and fan alike the gear they need, when they need it, to represent their teams. At the Sports Licensed Division we have over 1,400 employees worldwide who work to help make this belief a reality. Every one of our employees, no matter what their job or their stature, has the chance to put the same passion and commitment into each concept, process and product, the same way adidas, Reebok, Mitchell & Ness, and many of our licensed partners do.
At the Sports Licensed Division this drive is what connects us. We're all working towards a future motivated by shaping the way the world looks at sports. By offering the latest in headwear, developing name and number designs, creating graphics that connect fans to their teams, and fueling hot markets, your work helps make greatness possible.
From design to production every role at the Sports Licensed Division is connected to this. And through innovation and teamwork, we seize each new opportunity with every stitch of fabric we make.
Purpose:
Acting in a key relationship management capacity to provide a conduit between the Sports Licensed Division and adidas Group IT teams and the key business stakeholders in your functional area to ensure their information technology needs are managed consistently, following professional IT and global standards, and delivered with a high level of quality. This position involves the leadership and management of strategic programs within the Supply Chain business areas that support the standardization and optimization of processes and systems. This position acts as a key account, demand and program & project manager between the Sports Licensed Division Supply Chain business areas and Global IT to drive customer satisfaction through being a professional Business Partner providing business-enabling solutions, overseeing projects, facilitating and interacting with management, users, technical teams and third party vendors.
Key
Responsibilities:
Establish and maintain IT governance structure with Business Process Owners to resolve issues and prioritize projects and enhancement requests in support of the Sports Licensed Division and the adidas Group's strategic direction
Ensure internal customer satisfaction
Secure cross functional alignment for successful implementation and change management of priority programs
Ensure systems supporting the business are in alignment with optimal business processes and define clear goals to achieve optimization as well as ensure these systems are operating effectively
Acquire and maintain knowledge of Supply Chain functions in a dynamically changing environment
Evaluate and develop recommendations for optimal supply chain processes and related system integrations
Act as a change agent and supported for business process improvements and system implementations
Identify and steer the business area's demand to the Sports Licensed Division IT and Global IT in a timely and comprehensive manner; ensure that business requests are communicated to and addressed by the appropriate resources
Accountable for project delivery of applications or technology impacting the responsible business area
Leverage, recommend and implement Global Solutions whenever optimal and possible
Responsible for overall roadmap of the respective business area as well as the program management of the business area's projects
Project Management of small to mid-sized projects, oversight of project managers of large size projects
Professionally follow-up and communicate pro-actively to ensure that the business users demand is captured, issues are resolved and projects are on track
Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter/capital requests (CAR), new application discovery phase requirements and feedback on existing application gap assessments
Manage and own all deliverables of SLD IT towards the Supply Chain business units, including incident resolution, enhancements, upgrades, test coordination and new implementations
Manage personnel and outside contractor(s) as required
May require ad hoc travel (not expected to exceed 25%)
Act in a proactive, strategic manner
Provide leadership, welfare and coaching to your team
Knowledge Skills and Abilities:
Experienced with remote management and cross-locational teams
Strong leadership skills working in teams and with internal business partners
Ability to manage multiple priorities and deliverables
Ability to have successful crucial conversations
Exercises good judgment to determine most efficient way to complete tasks
Exceptional verbal and written communication skills with management on all levels and hierarchies; internal customers, Sports Licensed Division IT colleagues, GIT colleagues and direct reports (if applicable)
Ability to effectively interact with all levels of business via phone, written communication and in person
A strong communicator with ability to create, plan and deliver presentations with confidence
Proven internal customer satisfaction / account management skills (relationship and portfolio & program management)
Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions
Strong understanding of the Sports Licensed Division's Supply Chain business processes
Supply chain experience or sound understanding of supply chain processes
Experience implementing Supply Chain Management Best Practices
Sound understanding of business processes in the Apparel and Footwear industry
Previous experience working in or with IT departments a plus
Organizational, follow-through, negotiating/influencing and leadership skills
Ability to navigate a complex, international, working environment
Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel, many times with conflicting priorities
Experience managing & providing technical guidance to direct reports and external contractor/vendor resources
Experience working as a formal mentor
Project management knowledge and experience, including developing and maintaining business cases and project plans, providing regular communication, coordination, problem resolution and budget ownership
Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective
Understanding the importance of working in a matrix organization leveraging technology solutions to solve business requirements and acting effectively within this structure; this position will align with Sports Licensed Division IT and HQ GIT partners to accelerate new system delivery and improve standardization
Identify and propose opportunities for improvement and support change management
Requisite Education and Experience / Minimum
Qualifications:
Sound understanding of Supply Chain processes, preferable within the adidas Group
Proven track record of large scale, global program & project management experience
Exceptional & strong written communication abilities with fluent written and spoken English
Experience of working within an IT Business Solutions, Relationship Management or Consultative capacity is highly desirable
Bachelor's degree and a minimum of 7 years experience in IT Operations, project management or a related field is highly desirable
Key Relationships:
Internal business customers of the Sports Licensed Division's Supply Chain business areas
SLD Senior Management Team across all Supply Chain functions
Sports Licensed Division IT, Global IT, Market and Global (HQ) colleagues, including Infrastructure
IT vendors, contractors (where applicable)Estimated Salary: $20 to $28 per hour based on qualifications.
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